Privacy Protection

mkmk77 Privacy Policy

Your personal information is fully protected at mkmk77. This policy explains clearly how we collect, use, and protect your data.

Last updated: 30 October 2026

Section 1

Introduction — Purpose of This Policy

mkmk77 treats players' personal information and private data as one of its most valued assets. This Privacy Policy openly explains what data we collect when you access the mkmk77.vip website, how we use it, who we share it with, and how we protect it.

Please read and understand this policy before continuing to use our services. By continuing to use our website, you are considered to have agreed to the terms set out in this policy. If you have any questions, contact us at [email protected].

This policy applies to the mkmk77.vip website only. We are not responsible for the privacy policies of external websites or third-party services.
Section 2

Types of Data We Collect

We collect only the data necessary to provide you with a good service and to keep the gaming environment secure. The data we collect can be grouped into the following categories.

2.1 — Information you provide directly

  • When creating an account — name, date of birth, phone number, and email address
  • When making deposits or withdrawals — payment method details (KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer)
  • When verifying player identity — national ID card or relevant documentation
  • When requesting customer support — communication records and satisfaction surveys

2.2 — Data collected automatically

  • IP address, browser type and version
  • Device type and model (phone, tablet, computer)
  • Pages viewed, areas clicked and time spent on the site
  • Gaming records — games played, amounts wagered and results
  • Cookies and web tracking technologies (see the Cookies policy below)

2.3 — Data received from third parties

Data may be obtained from external verification services with the player's consent when required for player identity verification (KYC). This may also include financial verification data from credit assessment or mobile payment services.

Section 3

How is data used

We use the data collected only for the purposes listed below. Every action prioritises the player's interests and the platform's legal compliance.

  • Account management — opening, verifying and managing your account
  • Financial transactions — processing deposits and withdrawals, and preventing financial fraud
  • Customer support — providing 24/7 Burmese Live Chat and email support
  • Gaming analysis — understanding player behaviour and applying responsible gaming protections
  • Platform improvement — using aggregated data to improve the service
  • Security checks — protecting against unauthorised access, account takeovers and financial fraud
  • Legal compliance — using data to comply with applicable laws and regulations
Section 4

Data sharing and third parties

We protect your personal information as much as possible. It may be shared with third parties only in the following situations.

4.1 — Service providers

Only the minimum data necessary is shared with payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer services). Data may also be shared with game software providers to the extent needed to verify game activity. These third-party service providers may use the data only for the specified purpose and have their own data protection obligations.

4.2 — Legal requirements

Data may be disclosed when required to defend against legal proceedings or to comply with a demand from a legal authority. Any such disclosure will be carried out only through lawful means.

4.3 — Things we will never do

  • We will not sell data to third parties for advertising purposes
  • We will not share data solely for financial gain
  • We will not sell players' data to external data brokers without their consent
Section 5

Cookies and tracking technologies

mkmk77.vip uses cookies and tracking technologies to improve the service and make your experience on the site smoother.

5.1 — Essential cookies

These cookies are required for the website to function correctly. They include login authentication, session IDs and security tokens. If these cookies are disabled, the website will not function correctly.

5.2 — Performance cookies

Data is collected to monitor website performance and identify and fix errors. Data collected by these cookies is analysed only in aggregated, non-personally identifiable form.

5.3 — Cookie management

You can restrict or delete cookies through your browser settings. However, if essential cookies are disabled, some features of the website may not work properly.

Section 6

Data security measures

We apply both technical and operational safeguards to protect your data.

  • SSL / TLS encryption — all data transmitted between the website and your browser is encrypted
  • Data Encryption — Financial data is encrypted and stored securely behind the platform's operations
  • Access Control — Personal information can only be accessed by staff who need it for their work
  • Regular Security Audits — The platform is regularly audited to find and fix vulnerabilities
  • Two-Factor Authentication — Two-step verification methods are provided for account login
  • Suspicious Login Detection — Suspicious login attempts are immediately detected and blocked
No data security technology can offer a 100% guarantee. However, we always apply the best available methods to protect your data.
Section 7

Data Retention Period

We will not retain data longer than necessary. Retention periods are set by activity type as follows.

  • Account Data — Retained for 5 years from the date the account is closed
  • Financial Transaction Records — Retained for 7 years in accordance with financial legal requirements
  • Gaming Records — Retained for 3 years to support responsible gambling checks
  • Communication Records — Retained for 2 years for customer service verification
  • Marketing Data — Deleted immediately when a player opts out of sharing

When the retention period expires, or when a player requests deletion, personal information will be securely deleted or anonymised.

Section 8

Your Privacy Rights

Under this policy, you have the following rights regarding your personal information. To exercise any of these rights, contact us at [email protected].

  • Right of Access — You can request to view the data we hold about you
  • Right to Rectification — You can request correction of inaccurate or incomplete data
  • Right to Erasure — You can request deletion of your data where it does not conflict with legal obligations
  • Right to Data Portability — You can request your data in a downloadable format
  • Right to Restriction — You can request that your data be restricted for certain purposes
  • Right to Opt Out of Marketing — You can request to stop receiving promotional communications at any time

Requests will be responded to within 30 days of receipt. For more complex cases, this period may be extended and you will be notified in advance if that happens.

Section 9

21+ Protection Policy

mkmk77 services are strictly restricted to adults aged 21 and above. We carry out age verification checks during account registration and payments.

If an underage player is identified, their account will be immediately suspended and their data handled in accordance with the law. If you discover an underage player, please notify us immediately at [email protected].

Section 10

Policy Changes and Notification

We may update this Privacy Policy from time to time. For significant changes, we will post a notice in a prominent place on the website and notify registered players by email.

By continuing to use the website after a policy change, you are considered to have agreed to the updated policy. If you do not agree to the changes, you may contact [email protected] to close your account.

The last revised date of this policy is shown at the top of the page.

Section 11

Contact — Data Protection Team

If you have any questions about this Privacy Policy, data rights requests, or security concerns, you may contact the mkmk77 Data Protection Team through the following methods.

Contact

Email: [email protected]

Live Chat: 24/7 Myanmar-language customer support

Requests will be responded to within 30 days of receipt.

FAQ

Questions about Privacy Protection

mkmk77 uses SSL/TLS encryption technology to protect all data transmission between the website and your browser. Financial data is encrypted and access-controlled so only authorised personnel can view it. Regular security audits are also carried out.

Never. mkmk77 will not sell players' personal information to third parties for advertising purposes. Only data strictly necessary to process payments and comply with legal requirements is shared with the parties involved in your transactions.

You can send a data deletion request by email to [email protected]. Data that must be retained due to legal requirements (e.g. financial records) cannot be deleted immediately. Your request will be responded to within 30 days.

Yes, you have the right to access it. Contact [email protected] and request a full copy of the personal information we hold about you. After a verification check, we will respond within 30 days.

If essential cookies (session, login, security) are disabled, the website will not function correctly — you will not be able to log in or process payments. We therefore recommend keeping essential cookies enabled to use the service fully.

Email [email protected] immediately and contact the support team via 24/7 Live Chat. We will secure the account right away and investigate what happened. If a data breach has occurred, we will notify you as required by law.